> For the complete documentation index, see [llms.txt](https://process.mad.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://process.mad.co/operations/sales/scope-of-work.md).

# Scope of Work

This is sent prior to the proposal, and can be in two formats:

1. High Level / Short Form
2. Detailed / Long Form

Generally speaking, we do #1 first and get a confirmation and feedback, and then proceed to the long form SoW.&#x20;

Typical format for short form:

* The Big Picture
* Overview of SoW
* Each point in overview then receives it's own section
* Summary of deliverables&#x20;