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Standard Operating Procedure
Notes & Todos
The Mäd Brand
General Working Practices
Design Working Practices
Health and Accident Insurance
One to Ones
Reviews and Performance
$3,000 up (Leadership)
Team member has a deep understanding of the entire business including operations and finance.
Fully understands the Mäd brand and is able to drive the organization forwards both in strategy and execution.
$2,000 up (Discipline Head/ Project Lead Level)
Leads and manages a team of 7+ people at Mäd. Provides coaching/mentoring and helps develop their members’ career paths
Can work independently most of time, checking in only when required for certain edge cases.
Brings expertise and experience to the role; makes decisions aligned with company values and principles
Holds and builds key day-to-day relationships with Clients, peers and all other strategic partners.
Finds opportunities for organic growth and/or involved in new business
Has started to actively drive the organization forwards in small ways
Actively contributes to the Mad brand
$1,000 up (Senior
Understands far more of the brand and company values. Lives and abides by these values.
Fully understands the work standards required including speed, timeliness, accuracy
Bring added value to the role, able to anticipate needs and provide solutions/ ideas to the work or for Mäd
May be roped in for ad hoc projects of any nature, including but not limited to internal.
Still requires some management from team lead.
$750 up (Advanced Frontliner)
The team member can now be left to work without being checked some of the time, but still cannot achieve consistent Mad standard quality work by themselves.
Has gained an overview of the Mad brand.
$300 up (Junior
Talented (otherwise they would not work at Mäd!) but require a large amount of overview to ensure standards are upheld.
Still learning and understanding the Mäd brand.
A high-functioning sponge!