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  2. General Working Practices

AAR - After Action Review

The purpose of the AAR is to constantly improve our processes based on our experiences with projects.

Our current process for this is:

  • Whole project team gets together after the project has been completed, booking between 1-2 hours.

  • Project team ideates with sticky notes on what didn't work on the project, this can be anything from client communication, contractual issues, deliverables, etc.

  • The facilitator creates categories of issues based on what he observes is being written down.

  • Each team member puts their points on the board and category and gives an overview. No solutions are discussed.

  • Everyone votes on what they feel are the most critical issues to avoid next time and fix right away.

  • The facilitator takes the most voted issues and arranges them in a row.

  • Solutions are discussed and one sticky note per solution is added. Multiple solutions for one issue is fine.

  • Next steps to solve issues permanently are done.

  • Spend 5-10 mins looking at what went well in the project!

Last updated 6 years ago