# Non-Negotiable Contractual Points At times, clients may negotiate or have questions/queries in regards to our contracts. While there is room for negotiation on certain clauses or points, there are certain items that cannot be negotiated: * Any clause involving liability * Confidentiality Agreement * Any suggestion about penalties or any type of financial guarantee * Specifically: * Licensing * Limitations of Liability * Anti-Bribery and Anti-Corruption Policy * Intellectual Property Rights * Termination Terms --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://process.mad.co/operations/sales/non-negotiable-contractual-points.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.