> For the complete documentation index, see [llms.txt](https://process.mad.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://process.mad.co/operations.md).

# Operations

- [People Operations](https://process.mad.co/operations/people-operations.md)
- [Open Positions](https://process.mad.co/operations/people-operations/open-positions.md)
- [Employment Contract](https://process.mad.co/operations/people-operations/employment-contract.md)
- [Key Documents](https://process.mad.co/operations/people-operations/key-documents.md)
- [Hiring](https://process.mad.co/operations/people-operations/hiring.md)
- [Hiring Process](https://process.mad.co/operations/people-operations/hiring-process.md)
- [Hiring FAQ](https://process.mad.co/operations/people-operations/hiring-faq.md)
- [On-boarding](https://process.mad.co/operations/people-operations/onboarding.md)
- [Probation](https://process.mad.co/operations/people-operations/probation.md)
- [Health and Accident Insurance](https://process.mad.co/operations/people-operations/insurance.md): FAQ roundup
- [One to Ones](https://process.mad.co/operations/people-operations/121.md)
- [Off-boarding](https://process.mad.co/operations/people-operations/offboarding.md)
- [Resignations](https://process.mad.co/operations/people-operations/resignations.md)
- [Salary Scale](https://process.mad.co/operations/people-operations/salary-scale.md)
- [Salary Increases](https://process.mad.co/operations/people-operations/salary-increases.md)
- [Holidays](https://process.mad.co/operations/people-operations/holidays.md)
- [Benefits](https://process.mad.co/operations/people-operations/benefits.md)
- [Business Visas](https://process.mad.co/operations/people-operations/business-visas.md)
- [Reviews and Performance](https://process.mad.co/operations/people-operations/reviews-and-performance.md)
- [Parental Leave](https://process.mad.co/operations/people-operations/parental-leave.md)
- [Finance](https://process.mad.co/operations/finance.md)
- [Procurement Onboarding](https://process.mad.co/operations/finance/procurement-onboarding.md)
- [New Client Financial Details](https://process.mad.co/operations/finance/new-client-financial-details.md)
- [Reports](https://process.mad.co/operations/finance/reports.md)
- [Using Company Money (Expenses)](https://process.mad.co/operations/finance/using-company-money-expenses.md)
- [Bank Accounts](https://process.mad.co/operations/finance/bank-accounts.md)
- [Free Cash Flow](https://process.mad.co/operations/finance/free-cash-flow.md)
- [Legal](https://process.mad.co/operations/legal.md)
- [Our Law Firm](https://process.mad.co/operations/legal/our-law-firm.md)
- [Legal Entities](https://process.mad.co/operations/legal/legal-entities.md)
- [Document Templates](https://process.mad.co/operations/legal/document-templates.md)
- [Non-Disclosure Agreement (NDA)](https://process.mad.co/operations/legal/nda.md)
- [Service Level Agreement (SLA)](https://process.mad.co/operations/legal/sla.md)
- [Engagement Agreement](https://process.mad.co/operations/legal/engagement-agreement.md)
- [Sales](https://process.mad.co/operations/sales.md)
- [Newsletter Format](https://process.mad.co/operations/sales/newsletter-format.md)
- [Scope of Work](https://process.mad.co/operations/sales/scope-of-work.md)
- [Minimum Project Price](https://process.mad.co/operations/sales/minimum-project-price.md)
- [Non-Negotiable Contractual Points](https://process.mad.co/operations/sales/non-negotiable-contractual-points.md)
- [Credentials Deck](https://process.mad.co/operations/sales/credentials-deck.md)
- [Proposal Format](https://process.mad.co/operations/sales/proposal-format.md)
- [Qualifying Prospects](https://process.mad.co/operations/sales/qualifying-prospects.md)
- [CRM](https://process.mad.co/operations/sales/crm.md)