> For the complete documentation index, see [llms.txt](https://process.mad.co/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://process.mad.co/operations.md). # Operations - [People Operations](https://process.mad.co/operations/people-operations.md) - [Open Positions](https://process.mad.co/operations/people-operations/open-positions.md) - [Employment Contract](https://process.mad.co/operations/people-operations/employment-contract.md) - [Key Documents](https://process.mad.co/operations/people-operations/key-documents.md) - [Hiring](https://process.mad.co/operations/people-operations/hiring.md) - [Hiring Process](https://process.mad.co/operations/people-operations/hiring-process.md) - [Hiring FAQ](https://process.mad.co/operations/people-operations/hiring-faq.md) - [On-boarding](https://process.mad.co/operations/people-operations/onboarding.md) - [Probation](https://process.mad.co/operations/people-operations/probation.md) - [Health and Accident Insurance](https://process.mad.co/operations/people-operations/insurance.md): FAQ roundup - [One to Ones](https://process.mad.co/operations/people-operations/121.md) - [Off-boarding](https://process.mad.co/operations/people-operations/offboarding.md) - [Resignations](https://process.mad.co/operations/people-operations/resignations.md) - [Salary Scale](https://process.mad.co/operations/people-operations/salary-scale.md) - [Salary Increases](https://process.mad.co/operations/people-operations/salary-increases.md) - [Holidays](https://process.mad.co/operations/people-operations/holidays.md) - [Benefits](https://process.mad.co/operations/people-operations/benefits.md) - [Business Visas](https://process.mad.co/operations/people-operations/business-visas.md) - [Reviews and Performance](https://process.mad.co/operations/people-operations/reviews-and-performance.md) - [Parental Leave](https://process.mad.co/operations/people-operations/parental-leave.md) - [Finance](https://process.mad.co/operations/finance.md) - [Procurement Onboarding](https://process.mad.co/operations/finance/procurement-onboarding.md) - [New Client Financial Details](https://process.mad.co/operations/finance/new-client-financial-details.md) - [Reports](https://process.mad.co/operations/finance/reports.md) - [Using Company Money (Expenses)](https://process.mad.co/operations/finance/using-company-money-expenses.md) - [Bank Accounts](https://process.mad.co/operations/finance/bank-accounts.md) - [Free Cash Flow](https://process.mad.co/operations/finance/free-cash-flow.md) - [Legal](https://process.mad.co/operations/legal.md) - [Our Law Firm](https://process.mad.co/operations/legal/our-law-firm.md) - [Legal Entities](https://process.mad.co/operations/legal/legal-entities.md) - [Document Templates](https://process.mad.co/operations/legal/document-templates.md) - [Non-Disclosure Agreement (NDA)](https://process.mad.co/operations/legal/nda.md) - [Service Level Agreement (SLA)](https://process.mad.co/operations/legal/sla.md) - [Engagement Agreement](https://process.mad.co/operations/legal/engagement-agreement.md) - [Sales](https://process.mad.co/operations/sales.md) - [Newsletter Format](https://process.mad.co/operations/sales/newsletter-format.md) - [Scope of Work](https://process.mad.co/operations/sales/scope-of-work.md) - [Minimum Project Price](https://process.mad.co/operations/sales/minimum-project-price.md) - [Non-Negotiable Contractual Points](https://process.mad.co/operations/sales/non-negotiable-contractual-points.md) - [Credentials Deck](https://process.mad.co/operations/sales/credentials-deck.md) - [Proposal Format](https://process.mad.co/operations/sales/proposal-format.md) - [Qualifying Prospects](https://process.mad.co/operations/sales/qualifying-prospects.md) - [CRM](https://process.mad.co/operations/sales/crm.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://process.mad.co/operations.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.