# People Operations

People Operations is an incredibly important part of how we run the company. After all, as long as we look after our people, they'll look after our clients.&#x20;

We've got a fairly unusual method of working, and it's based on a few key ideas:

* Freedom and Responsibility.
* Treating people like adults.&#x20;

Find below the main sections:

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[Key Documents](/operations/people-operations/key-documents.md)
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[Hiring](/operations/people-operations/hiring.md)
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[On-boarding](/operations/people-operations/onboarding.md)
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[Probation](/operations/people-operations/probation.md)
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[Health and Accident Insurance](/operations/people-operations/insurance.md)
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[One to Ones](/operations/people-operations/121.md)
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[Off-boarding](/operations/people-operations/offboarding.md)
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[Salary Scale](/operations/people-operations/salary-scale.md)
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[Holidays](/operations/people-operations/holidays.md)
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[Benefits](/operations/people-operations/benefits.md)
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[Reviews and Performance](/operations/people-operations/reviews-and-performance.md)
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